Woops, you've missed class or forgotten to turn up.... When you book your place in class, we’ll hold that place for you, and potentially turn away other Twisting Peacocks from the class. We also wait a little longer to start the class incase you have been stuck in traffic etc, so out of respect for others, it’s important that you only book for classes you can definitely attend.
You can cancel up to the last minute before class starts with no consequences. If you are a no show your class will be duducted from your pass as if you had attended.
If you are on an unlimited pass and you no show 1 day will be deducted from your pass.Cancelling a membership will incur a 25% charge of the remaining balance. Please note phone, text or email bookings are not available. What happens if a class is cancelled? If you have booked a class and it has been cancelled, a text will be sent to the mobile number you have provided, advising of the cancellation. Please ensure your mobile number is current in our system so we can get in contact with you. Why can’t I text, phone or email bookings? Teachers at the studio have other commitments between classes and are not always available to either be online or have phones on. They may therefore not receive or be able to act on your booking. If you choose to text, phone or email bookings and you arrive at the studio and find the class is not on, please be aware that your message may not have been received.